Privacy Policy

Last Updated: 14.02.2026

At Zaytiya, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described below.

1. Information We Collect

When you interact with Zaytiya, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address
  • Payment information

Order Information

  • Products purchased
  • Order history
  • Transaction details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data through cookies and analytics tools

We collect only the information necessary to provide our services efficiently.

2. How We Use Your Information

Zaytiya uses collected information to:

  • Process and deliver orders
  • Communicate order confirmations and updates
  • Provide customer support
  • Improve website performance and user experience
  • Send promotional offers and updates (only if you opt in)
  • Prevent fraud and maintain platform security

Your information is never sold to third parties.

3. Payment Security

All payments are processed through secure payment gateways. Zaytiya does not store full credit or debit card details on its servers. Payment data is encrypted and handled by authorized financial service providers.

4. Sharing of Information

We may share limited information with:

  • Delivery partners for order fulfillment
  • Payment processors for transaction handling
  • Service providers assisting with website operations

These partners are required to protect your data and use it solely for service-related purposes.

5. Cookies & Tracking Technologies

Zaytiya uses cookies and analytics tools to:

  • Enhance browsing experience
  • Understand customer preferences
  • Improve site performance

You may disable cookies through your browser settings, though certain website features may function differently.

6. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system guarantees absolute security, we follow industry-standard safeguards.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Update or correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@zaytiya.com.

8. Data Retention

Zaytiya retains personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Policy Updates

Zaytiya may update this Privacy Policy periodically. Any changes will be posted on this page with a revised update date.

Continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

For any questions regarding this Privacy Policy, please contact:

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  • Address: Gulshan 1, Dhaka
  • Email: info@zaytiya.com
  • Phone: +880 189 473 2469
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