Terms & Conditions

Last Updated: 14.02.2026

Welcome to Zaytiya. These Terms & Conditions govern your use of our website and services. By accessing or making a purchase through our website, you agree to comply with and be bound by the terms outlined below.

If you do not agree with these terms, please refrain from using our website.

1. General Information

Zaytiya operates as an online retailer of premium date products within Bangladesh. All products and services are subject to availability and applicable laws.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at our discretion. Updates will take effect immediately upon publication on our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are accessing the website under the supervision of a parent or legal guardian.
  • You agree to provide accurate and complete information when placing orders.
3. Product Information

Zaytiya makes every effort to display product descriptions, images, and pricing accurately. However:

  • Minor variations in color, texture, or packaging may occur.
  • Product availability may change without prior notice.
  • We reserve the right to discontinue products at any time.
4. Pricing & Payment

All prices are listed in Bangladeshi Taka (BDT).

Zaytiya reserves the right to modify prices at any time without prior notice.

Payments must be completed through approved payment methods available at checkout. Orders will only be processed after successful payment confirmation, unless Cash on Delivery is selected where applicable.

5. Order Acceptance

Once an order is placed, you will receive a confirmation notification. This confirmation does not guarantee acceptance.

Zaytiya reserves the right to:

  • Cancel or refuse any order
  • Limit quantities per customer
  • Cancel orders due to pricing errors or suspected fraudulent activity

If payment has already been made for a cancelled order, a refund will be processed according to our Refund Policy.

6. Shipping & Delivery

Delivery timelines are estimates and may vary based on location, seasonal demand, and courier operations.

Customers are responsible for providing accurate shipping information. Zaytiya is not liable for delivery issues arising from incorrect details.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy. Customers are encouraged to review the Refund Policy before making a purchase.

8. Intellectual Property

All content on the Zaytiya website, including text, images, logos, branding, and design elements, is the property of Zaytiya and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

Zaytiya shall not be held liable for:

  • Indirect or incidental damages
  • Delays beyond reasonable control
  • Misuse of products after delivery

Our maximum liability shall not exceed the purchase price of the product in question.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined there.

11. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Bangladesh.

12. Contact Information

For questions regarding these Terms & Conditions, please contact:

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  • Address: Gulshan 1, Dhaka
  • Email: info@zaytiya.com
  • Phone: +880 189 473 2469
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